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Thursday, April 8, 2010

David Ogilvy on why reading is important

"I asked an indifferent copywriter what books he had read about advertising. He told me he had not read any; he preferred to rely on his own intuition. 'Suppose,' I asked, 'your gall bladder has to be removed this evening. Will you choose a surgeon who has read some books on anatomy and knows where to find your gall bladder, or a surgeon who relies on his intuition? Why should our clients be expected to bet millions of dollars on your intuition?' " David Ogilvy in On Advertising
  • Thanks to Satish Perumal for the tip-off.
COMPARING A SURGEON WITH A COPYWRITER?

Ankana Sinha (Class of 2009), a PR executive with Text100 in Bangalore, responds: Honestly, I don't think it is a fair example. Our body parts don't change positions on the basis of their preference. But market dynamics change. You can't compare a surgeon and a copywriter. Not happy.

NOT REALLY, ANKANA...
I don't think he's comparing a surgeon with a copywriter. I believe this is what Ogilvy is saying (my god, I can't believe we're dissecting DAVID OGILVY here): Preparation is (almost) everything.

A copywriter deals with words
that's his/her life. But if there's no FEEL for words, if the copywriter is working in a VACUUM (which is what will happen if he/she is not well-read), then there is bound to be a quality issue, perhaps even an idea issue. Where are the ideas going to come from without exposure to the wider world?

Here are some quotes that make my point better than I can.
RP

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“To read is to fly: it is to soar to a point of vantage which gives a view over wide terrains of history, human variety, ideas, shared experience and the fruits of many inquiries.”
A C Grayling, Financial Times (in a review of A History of Reading by Alberto Manguel)
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“A capacity and taste for reading gives access to whatever has already been discovered by others.”
Abraham Lincoln
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“Give me a man or woman who has read a thousand books and you give me an interesting companion. Give me a man or woman who has read perhaps three and you give me a dangerous enemy indeed.”
Anne Rice, The Witching Hour
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“Wear the old coat and buy the new book.”
Austin Phelps
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“Life-transforming ideas have always come to me through books.”
Bell Hooks
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“You're the same today as you'll be in five years except for the people you meet and the books you read.”
Charlie "Tremendous" Jones
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“No matter how busy you may think you are, you must find time for reading, or surrender yourself to self-chosen ignorance.”
Confucius
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“The more you read, the more things you will know. The more that you learn, the more places you'll go.”
Dr. Seuss, I Can Read With My Eyes Shut!
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AND FINALLY...
“If you can read this, thank a teacher.”
Anonymous teacher

OVER TO ANKANA AGAIN
I don't contest the fact that we must read (the message that Ogilvy is trying to deliver). That goes without saying. But I do not understand why he gives an example of a surgeon to the copywriter. A surgeon has only one way of doing it, he cannot get it wrong even if he tried. But a copywriter can deliver the same message in 10 different ways.

P.S. Where is the harm in dissecting Ogilvy [pictured]? He is after all mortal... like all of us. He he he he.

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IT'S NOT ABOUT THE SURGEON. REALLY.
But let's assume it is. If every surgeon is as good as every other surgeon, why do we have only one Devi Shetty?

As for a copywriter being able to deliver the same message in 10 different ways, here's my question: Are they any good? Are we talking about quantity? Or quality? RP

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BACK TO ANKANA

Devi Shetty is who he is because of good PR. In fact, most of these "good" professionals are nothing but really good PR plans being executed really well.
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IS PR A SUBSTITUTE FOR HARD WORK?
Are we perhaps overestimating the function of PR? Or oversimplifying the case for PR?

PR plays a crucial role in ensuring that a product, person, service, or company stays in the public eye. Good PR is also critical in times of crisis.

But how can "PR" take the place of "work"?

Sure, in the case of Devi Shetty (pictured), his media savvy and good PR have helped him to build Narayana Hrudayalaya into the world-class hospital it is today. I don't think, however, that he could have done any of it if he wasn't a brilliant surgeon to begin with.  RP

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ARPAN BHATTACHARYYA (CLASS OF 2010) JOINS THE DEBATE
I've read David Ogilvy's book and I think he is spot on.

1) Copywriting isn't very different from general writing. There are lots of times when you think of a smart line from somewhere else, maybe something that you've read, and then you tweak it to make it even better (or worse, sometimes!). And it's not only about reading books but about having a general awareness of things happening around you. Prasoon Joshi came up with 'Thanda matlab Coca Cola' at a railway station where he saw a coolie resting in the shade of a few crates. Now, that isn't down to his reading but to his ability to connect one thing with another. The new Saint Juice is supposed to be 100% natural. The tagline reads: "From the guy who made the birds and the bees." Now, that's awesome. And I'm sure the copywriter (from an agency called CreativeLand Asia) knew the connection between God, nature, and the birds and the bees.

2) Intuition is very important in advertising. But no one can dare to go ahead on intuition alone. And the funny thing is this: A good sense of intuition is also bred by having knowledge about a lot of other things.

3) As far as quality and quantity go, I have my own take on it. Very rarely are you going to come up with a brilliant line in the first shot. Even when you do, it's probably after years of practice and study, both of your own work and other people's. So sometimes you write ten lines, some of which are good but not great, and then suddenly a word from one of these lines catches your eye. You spin off from that and you start again. All the good copywriters spend a lot of time over even a single two-word tagline.

I recently worked on an ad for a restaurant serving Bengali food in New York. They wanted a smart tagline for that, something to do with Indian/Bengali food. So after writing about 50 lines I decided to go with the 'Bong' angle. It would have worked like a charm in India. But the word 'bong' means drugs in the US. Imagine a line like that for a restaurant! So, I got to work again and I realised that I had to come up with something that could capture Indian food in one line and that line had to be understandable to any person anywhere in the world. That is where reading and general knowledge come in.

I'm not saying I'm a guru (hehehhe! ONE DAY I WILL SAY THAT! AND I WILL BAN HYPHENS!). But with due respect to Ankana, I must side with Mr Prabhu (rare one, note it down!). A surgeon may have only one way of doing it but a brilliant surgeon, after years of practice and study, will not only know immediately what that one way is but will also know how to go about the one way in the best manner. Similarly, copywriters who are well read will immediately know how best to try and tackle a line. If I had known about 'bong' earlier I would never ever have even thought about using it.

Finally, I am shocked (SHOCKED) to see no quotes from Stephen King in your examples!
  • Arpan Bhattacharyya is a copywriter with Grey Apple Advertising in Bangalore.

Wednesday, April 7, 2010

How do you write about a new kind of Scrabble and score big?

Just feast your eyes on this brilliant opening by David Montgomery in The Washington Post:
Tuesday dawned with sputtering Scrabble fans dashing for their dictionaries: Appall! (10 points). Pox! (12 points). Crazy! (19 points). Zounds! (16 points).

By day's end, they felt better: Phew. (12 points). Sheesh. (12 points). They wished they had enough tiles in their racks to spell "apocrypha" or "exaggerate."

Stefan Fatsis, a Washington-based Scrabble coach and devoted chronicler of the Scrabble world, summed up the snafu (8 points) this way: "It's a case of corporate flackery and media incompetence completely misleading the public."

What caused about 10,000 near-heart attacks from London to El Segundo, Calif., began a few days ago with a tiny item in a British trade paper. It referred to Mattel's plans to introduce a new kind of Scrabble that would permit the use of proper nouns.

Read the full article here.
  • Photo courtesy: The Washington Post
  • Thanks to Pradeep Reddy for the tip-off

The BIG difference between PRINT and ONLINE

"Newspaper and magazine editors design their publications to help readers stumble onto topics they may not think are of interest. The front page of most newspapers is intended to guide readers to both important and interesting stories. This experience has not been easy to replicate online."

L. Gordon Crovitz of The Wall Street Journal makes his case for serendipity even as he explains why newspapers trump the web. "How do you discover what you don’t know you want to know?" he asks.

And he quotes from a recent blog post at the Nieman Journalism’s Lab site, “While there is more news on the Web, our perspectives on the news are narrower because we only browse the sites we already agree with, or know we already like, or care about.” With newspapers, by contrast, readers discover “things we didn’t care about, or didn’t agree with, in the physical act of turning the page”.

To read the full article, go to For serendipity, hit ‘search’.

Tuesday, April 6, 2010

Photography buffs will go nuts...

...when they read these tips on the NatGeo website.

There are tips from experts, tips on using available light, tips on taking portraits. And much, much more. After all, this is the National Geographic we're talking about here. Enjoy.
  • UPDATE (May 3, 2103): A photo may be worth a thousand words, but more often than not a photo without a caption, which provides some context or at least gives the viewer a reason to linger on it, is not worth the paper it is printed on. Or the pixels it is composed of. Now that you want to write a caption, here's how to go about it, courtesy Mark Nichol, editor of the Daily Writing Tips blog: "10 Tips About How to Write a Caption".

JK Rowling has killed children's literature

So says the editor of Open magazine, Sandipan Deb. And he makes a pretty good (adult) case for his views.

Here's an excerpt from his March 6 post:
Do children read anything else anymore? No. Their heads are inhabited completely by worlds unlike the one they live in. They will never read David Copperfield, Sherlock Holmes bores them, and they will never even know Holden Caulfield because the back cover does not carry a blurb.

Read the full article here.

And read the comments too, especially the ones purportedly from children. Here's one:

Dear older uncle,
Why are you adding IIT-let's-commit-suicide-and-IIM-let's-screw-up-an-online-exam details to your profile? We kids hate when people roam around with those tags and expect us to emulate them.

And we love reading and studying. Just that we don't want to lock ourselves up, and spend 4 years on coaching classes trying to make it to institutions. Sad, Rowling was not in your day and age, else you would have known that Journalism was your calling and wouldn't have wasted money on seats which would have been used elsewhere.


if you are so happy and glad at being a journo, why sport that tag of IIT-IIM. Is that to tell us that we should not mess with you? Or that we are scumbags?
Nice rant against fantasy fiction. This was a reality rant for you. Grow up while you can. I hope I killed your fantasy highly educated world for you.
6 APRIL 2010 | AYESHA FAHAL
  • Thanks to Anjali Muthanna for the tip-off.

All of us need to know how to use PowerPoint...

...but how many of us are good at it? An IIM-A alumnus, Vivek Singh, gives you five tips for making better PowerPoint presentations:

1. Use better PowerPoint templates
2. Get more out of SmartArt Graphics
3. Use images more effectively
4. Embed your fonts to share presentations
5. Image file formats: picking from JPEG, GIF, BMP and PNG

Study the complete article in Mint here.

Tech writing made interesting for the general reader

There are two kinds of screen technologies: LCD and E Ink. Which is the easiest on the eyes? And why does it matter to the layperson? Geoffrey A Fowler and the Wall Street Journal tell us here.

Here is an excerpt:
The question isn't just academic. A battle is under way to replace a 550-year-old invention called the printed book, and the winning technologies could have a big impact on everything from how students learn to the way people read a novel at the beach.

What is "client servicing" really about?

Learn all about it from the newbies and the experts in this great new column from Mint. Here is an excerpt:

Being the juniormost member in a team of five, [Rajvi] Bhow finds herself handling the bulk of operational jobs. She is often on the phone, making sure promotional material is printed just so and delivered on time. Other times, she could be rushing to the local markets—to a Matunga flower seller’s, say, to make sure he has the DoCoMo colour scheme right in the floral arrangements for a launch party. Once a week, she must ferry creatives (layouts or copy created by the agency) to the weekly meeting with her clients at Tata DoCoMo’s office in Chinchpokli or Navi Mumbai, then come back to her office to hand them back to the agency’s creative team for changes.

With so many interactions where she is the “face” of the company, Bhow has to adhere to a dress code that is conservative: trousers and full-sleeved shirts or Indian formals. However, she adds, “Fridays are jeans and T-shirt days, but only if there are no meetings on those days."

She finds it exhilarating to be in the frontline. “My best moment in advertising was seeing the actual campaign come to life—seeing that first hoarding, the full front-page advert in a newspaper. It was incredible to see something you’ve worked on for so long now being seen by millions of people.”
  • For another take on client servicing, this time by travel write Indu Balachandran, who also runs workshops in advertising and creative writing, go here.

The iPad turned inside out

How do you write about a techie whose business it is to do a "teardown" on the latest gadgets?

How do you make this interesting for non-techies? Learn from this article by Gabriel Madway of Reuters:

An excerpt:
The iPad had no screws. But working with a tool called a spudger, it took Soules only 10 minutes to separate the iPad’s handsome, 9.7-inch facing from its silver-backed casing.

He surveyed the iPad’s design, a maze of parts that would be utterly inscrutable to most people.

“That’s very, very nice,” he said almost reverentially.

Teardown firms are hired by an array of clients, their data used for competitive intelligence, in patent disputes or to keep current on industry benchmarks.

By 9.30am, Soules had turned the iPad inside out and was sharing its secrets with the world.
  • Photo courtesy: Reuters

Can LinkedIn fire up your career?

Fortune magazine believes it can, so it has made LinkedIn the cover story in its April 12 issue. Here's an excerpt:
Facebook is for fun. Tweets have a short shelf life. If you're serious about managing your career, the only social site that really matters is LinkedIn. In today's job market an invitation to "join my professional network" has become more obligatory and more useful than swapping business cards and churning out résumés.

Read the article in full here.
  • Photo: LinkedIn CEO Jeff Weiner (courtesy Fortune)
The Indian connection: LinkedIn country manager Hari V Krishnan says in an interview with Mint that the networking website for professionals has five million registered users in India.
    Read the whole interview here, especially Krishnan's answer to the question, "Why would someone get on the network?"

    (April 23, 2011) Last week, BusinessWorld's columnist Mala Bhargava devoted her column to LinkedIn. Read it here: "The Social Professional".