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Thursday, November 24, 2011

How to avoid "speed bumps" when including designations in your stories

Here is a quote from the latest issue of Bloomberg Businessweek:


“Right-of-way policies are just convoluted,” says Kunal Bajaj, director for India at Analysys Mason, the London consulting and market research firm. “You have to speak to between 10 and 20 different agencies for every route.”

In many Indian publications, that quote would be written in this fashion:

“Right-of-way policies are just convoluted,” says Kunal Bajaj, director, India, Analysys Mason, London. “You have to speak to between 10 and 20 different agencies for every route.”

Notice the difference? Aren't the "speed bumps" in Kunal Bajaj's designation in the second instance enough to give readers a headache? Will they then continue to read the story?

Something to think about, I hope.

*

Here are more "designations" from the Economist:

David Johns, chief information officer at Owens Corning, a building-materials maker, is full of praise for TCS....

Jagdish Rao, a technology chief at Citigroup, says most of the consulting work TCS has done so far has been on systems TCS had built or implemented itself. Tom Rodenhauser of Kennedy Information, which studies the consulting industry, agrees that it has yet to make a breakthrough in high-end work.

Amar Naga, the boss of the Milford facility, admits that consulting proper is so far just 2.6% of TCS’s revenue.

Read the Economist story on TCS in its entirety here: From Mumbai to Midwest.

Wednesday, November 23, 2011

Want to perfect your LinkedIn profile?

Writing in today's Mint, Gopal Sathe says the number of people using LinkedIn effectively in India remains small, and most simply use it to put up their CV, and then don’t return. Sathe asserts that it is easy to stand out and get results and then offers nine tips, which, he says, will help if you're looking for a new job:

1. Write a personal tag line
2. Ask and answer questions
3. Become a follower
4. Get the right recommendations
5. Keep a professional profile
6. Keep your updates focused
7. Let trusted contacts know you're looking
8. Log in regularly
9. Don't broadcast that you're looking


Sathe elaborates on each tip here (this is the link to the e-paper; go to Pages 12-13 of the issue of November 23).

Monday, November 21, 2011

What creative advertising really means-3

In What creative advertising really means-2, Commits alumnus ARPAN BHATTACHARYYA (Class of 2010), a copywriter with Contract Advertising in Bangalore, explained exactly how copywriters and the art guys work their magic. Here, to help us understand the process better, he gives us examples from an ongoing campaign for Louis Philippe, a client of Contract Advertising:

ALL COMMUNICATION COMPLETELY IN SYNC

There is more to advertising than just print ads, television commercials, and radio jingles. A brand communicates in a variety of ways. And every day, newer and more innovative ways to communicate the brand’s message are being discovered.

Given below are three examples of brand communication: a print ad, a few posters, and a brand catalogue. And, as is always desired, all communication from the brand is completely in sync: all these examples stay true to the brand image across media and execution in terms of the way the messages are conveyed.

BACKGROUND ON THE BRAND
LP Louis Philippe is one of the three sub-brands under the House of Louis Philippe mother brand.  The other two brands are Louis Philippe and Luxure. Louis Philippe is an extremely aristocratic brand, entrenched in formal wear. Luxure is an uber-luxurious brand that’s aimed at the crème de la crème of society. And LP is more of a youth brand aimed at a younger crowd, as is evident in the kind of clothes that the brand offers.

CONSISTENT COMMUNICATION

Here are a few examples of how these three sub-brands communicate differently. I don’t have any Luxure communication with me now but here’s a double-page ad for both Louis Philippe and LP.


The one on the left is the Louis Philippe ad. It’s for Louis Philippe shoes but if you read the copy you’ll see the tone that is set: very elitist, fancy language, big words. They have established themselves as a brand that only the best of the best possess, hence the tagline ‘The upper crest’.  On the other hand, LP is a lot more casual and sporty, since it’s aimed at a younger crowd.  The LP tagline is ‘Sport Luxury’ and the brand portrays itself as one that allows the young adults to wear their passions on their sleeve and do so with panache.

However, and this is critical in all communication for anything that comes from the Louis Philippe stable,  the communication has to have an element of consistency across all three brands. In simple words, even when we talk to the younger crowd, a certain sense of refinement is essential. (This is evident in the catalogue, which you can check out later in this post.)

Ideation of shoe ad
Louis Philippe Shoes: We got the brief about the product from the client. This included all the details about the product benefits and how it was different from others in the same category. In this case, we already had the product shot and because the client was keen on showing the image of the shoes, we decided that the copy would have to do the job of communicating the message. We also needed to communicate the product benefits so the body copy does just that, and in a tone that is in tune with the Louis Philippe style. The headline idea came from the fact that this was a shoe that had been painstakingly created by master craftsmen and was meant to adorn the feet of only those who would understand the value of such a creation.  

LP Shoes:
Since the campaign thought (Play Up Your Passion) was already established in earlier communication and the client didn’t want any details about the product, we pretty much left it at that.

THE MARRAKECH COLLECTION
Another example of the different communication styles of Louis Philippe and LP is the difference in the kind of language and imagery that is used in their in-store posters. Given below is a poster for a collection from Louis Philippe. The collection is called the Marrakech Collection. The name of the collection suggests the inspiration for the collection and the poster communicates that in the signature Louis Philippe style.


Ideation of Marrakech poster
The client told us about the inspiration (Marrakech) and we already had pictures from a photo shoot that we had done for the campaign. The task was to communicate the inspiration with the help of the image and copy and to also connect this inspiration to the brand’s image of aristocratic menswear.   The idea for the headline came from the meaning of the name ‘Marrakech’. The body copy talks about how the beauty of the place inspired the clothes in the collection. 

THE BIG APPLE COLLECTION
Below are two posters for LP. The collection is called Big Apple, inspired by New York City. This year, the campaign thought for LP was ‘Play Up Your Passion’.


What the brand wanted to communicate was that the clothes allowed people to literally wear their passions on their sleeves. Again, this is communicated in the copy and the imagery. And the language and style are different from that used for Louis Philippe.


Another example of communication along these lines is provided in the LP catalogue, shown a little later on.

Ideation of LP posters
The images show men in different settings in New York. Here, we decided to let the image simply show a New York setting and let the copy explain it.

For one of the posters we concentrated on fashion and the different kind of clothes that people in New York wear on a regular basis.

For the other poster, we decided to focus on life in New York and examples of how a person’s daily routine might be.

Both connected back to the fact that people in New York were passionate about life itself.

LP BRAND CATALOGUE
Next up is the brand catalogue for LP. As mentioned earlier, this year the campaign thought was Play Up Your Passion. This line was used in the print ads and the same thought has been carried forward in the catalogue. 

There are four apparel collections in LP this year. I’ve explained the inspiration behind each collection and the creatives are based on these inspirations. By creatives here, I mean the artwork, photography, and the copy. 



Cover and Inside cover
After the cover page and the inside cover (above), the first page has a write-up about ‘passion’ (see below). As I said earlier, the campaign thought this year was ‘Play Up Your Passion.’


Collection 1
The first collection (see below) is called ‘Rider’. This collection is inspired by the passion for riding (bikes) in particular and motoring in general.



Collection 2
The second collection (see below) is called ‘Big Apple’. As the name suggests, this collection is inspired by the passion for life in New York City.



Collection 3
The third collection (see below) is called ‘Oliver’s Love’.  This collection is inspired by Erich Segal’s classic novel, Love Story. But there is a small modification here. The creative team interpreted the inspiration as the passion in the hearts of young students at university, because the two main characters in Love Story meet and fall in love at university.



Collection 4
The fourth collection (see below) is called ‘Indianapolis’. This collection is inspired by the passion for vintage motor racing.




Ideation of catalogue
We wanted to do something a little different from what other brands were doing with their catalogues. So we decided to let the copy focus on the inspiration behind the collections and let the images do the job of supporting the copy while at the same time showcasing a few of the clothes that each collection offered.

Since the principal inspiration was passion, the catalogue starts out with a short write-up about what passion really is. Moving forward, the challenge was to explain what each of the inspirations was and how they were connected with the central theme of passion. If you read the copy, you’ll see how we tried to do that.

*FOLLOW ARPAN BHATTACHARYYA'S BLOG HERE: Word's Worth.
  • Further reading: "The power of creativity" (scroll down to the piece) by Commitscion AJAY KURPAD (Class of 2011), also a copywriter with Saatchi&Saatchi in Bangalore.
UPDATE (June 27, 2012): I have just discovered — and guffawed over — a Tumblr post about life in the ad industry. Check it out here: This advertising life ("The emotions of a working life in advertising as told through GIFs").

Wednesday, November 16, 2011

Times Now libel case: Editors' Guild expresses concern

In 2008, a photograph of Justice P.B. Sawant, the former chairman of the Press Council of India, was shown in a 6.30 p.m. Times Now news report on a provident fund scam, instead of that of Justice P.K. Samanta, then of the Calcutta high court. A court in Pune directed Times Now to pay Rs.100 crore in damages, against which the channel appealed before the Bombay High Court.

Subsequently, the Supreme Court of India declined to intervene in the Bombay HC case against Times Now, directing the channel to deposit Rs.20 crore with the court registry along with a bank guarantee of Rs.80 crore.

The Editors' Guild of India has issued the following statement:

The Editors' Guild of India expresses its concern at the implications of today’s ruling of the Supreme Court, rejecting a Special Leave Petition seeking a stay against a High Court decree for damages worth Rs.100 crore against the Times Global Broadcasting Company Limited.

While recognising that the law of defamation is an important qualification of the fundamental right to freedom of expression, the Guild believes that the law of defamation has to be construed in such a manner that it does not constrain the normal functioning of the media.

An unintentional error because of a technical mix-up is in a different category from malicious or intentional libel. If inadvertent errors were to be met with punitive fines, it would make it difficult and indeed hazardous for journalists and media organisations to carry out their professional duties.

The Guild notes that in the present case the photograph of Justice P.B. Sawant was shown mistakenly as being involved in the Ghaziabad District Court Provident Fund Scam because of the similarity of names with another judge. There was no malice. The error was corrected within 15 seconds, and for five days the channel issued a public apology to the wronged judge.

Tuesday, November 15, 2011

Yes, recruiters are using Facebook and Twitter to screen candidates

I have been telling my students for years now to be careful about what they post on Facebook and Twitter.

When you apply for a job, I tell them, you may be judged on the basis of your virtual life. So, mind your language.

Think of interesting and intelligent status messages and tweets.

And when you post pictures, think about how these pictures may influence a potential employer. Sure, you may argue that your privacy settings will protect you, but what's to stop a "friend" from copying and forwarding content from your page?

Here's evidence, albeit from a foreign source, that recruiters use social networks to screen candidates.


Want more information? Want to study the infographics closely? Go to Mashable.

And believe me when I tell you that recruiters are dong this in India, too. Why wouldn't they? They get to see the "real" you on Facebook and Twitter, don't they?
  • Thank you, Apar Dham (Class of 2011) for the tip-off.
"The interviewer asked me for my Twitter ID and immediately scanned all my tweets" 
  • From an earlier post Satish Perumal (Class of 2011) writes: We think of Twitter and Facebook as networking tools which we use to keep in touch with friends and relatives. I, too, thought these networking sites were good only for having a... er, good time, an escape tunnel from the real world to the virtual one.

    But I did a rethink recently after a job interview with a social marketing company, Uncut Donut. The interviewer asked me for my Twitter ID and immediately scanned all my tweets, looked at my profile, and tried to get a fix on what kind of topics interest me. I was taken aback a bit by this turn of events and did not know how to react.

    Moral of the story: These networking sites might be fun, but these days they are a launch pad for the careers of many ambitious youngsters. And HR departments use them as recruitment tools too. So go ahead and get cracking with your networking! 
Yes, your Facebook profile and holiday pictures
can convey the wrong impression to recruiters


UPDATE (November 30, 2011): DNA's "After Hrs." section today features a story by Sneha Mahadevan on the monitoring of social networking sites by companies when hiring candidates. There are two examples in the story that illustrate the risks of posting "inappropriate" material on these sites:

Diya Malhotra, 25-year-old marketing professional with an MBA, was being considered for a job at a leading multinational company. After clearing the first round of interviews she was asked to come for the final round of personal interviews, scheduled a week later. When she did come, she was shocked to hear the kind of questions the professionals conducting the interview asked her. "I went in expecting to be asked about my work, but instead they asked me how often I'd go on vacations and how often I party. They even said I wasn't allowed to have an office romance. Initially, it came as a shock to me, but I realised later on that they would have snooped around on my profile on Facebook and seen my holiday pictures. Since then I have changed my privacy settings on social networking sites," she says.

While some have been rejected after being considered potentially reliable candidates, some have fallen into trouble after posting remarks about a co-worker in jest. Surekha Mahadik went through a situation that taught her to never discuss work on a social networking site. "A colleague and I were just routinely catching up on Facebook and happened to say something about another colleague in our team in good jest. She read it, all hell broke loose and the next thing we knew, we were summoned by the HR managers for a lecture on office etiquette," she recalls.

Also read: Facebook: Boon or bane?
  • UPDATE (June 29, 2013): From an article published in Bloomberg Businessweek two days ago: "Think before you post, especially if you’re looking for a job. Seems like common sense, doesn’t it? Yet despite all the advice and warnings to be cautious with social media, job applicants continue to get burned by their online profiles." Read the piece in its entirety here: Hey Job Applicants, Time to Stop the Social-Media Sabotage. 

Can writers be... sexy?

Well, they should, says author Karan Mahajan. Writing in a recent issue of Tehelka, he recounts how he almost posed naked "against the current plague of modesty". His "sexy" photographs appear in Canteen, the magazine behind the project to present writers as sex symbols.

Mahajan informs us that Canteen explained its goals to a newspaper as follows:

“Writers have lost their place as cultural heroes. But why can’t they at least try to compete with pop-culture stars on the same terms? Let’s promote novelists as sexy and fabulous! Insist that the PEN Award require a turn on the catwalk! Hold the National Book Awards on a sliver of sand populated by buxom models in horn-rimmed shades; let the champagne pop for the cameras, as Oxford tweed gets wet on Temptation Island!”

Does it make a difference what writers look like? Will you read a serious piece arguing for the eradication of dowry more intently if you know it has been written by a "hot author"?

Here is Annie Zaidi's anti-dowry piece in Open magazine:


And here is Annie Zaidi, writer, columnist, author, as photographed by M.S. Gopal for Tehelka (to accompany Karan Mahajan's piece):


Tell me, are you going to be giving Zaidi's writing a closer look now?
  • And if you're dying to see how Karan Mahajan has been captured in Canteen, visit the magazine's "Hot Authors" project.

Why you should be careful about attributing quotes

Much has been made of how CNN-IBN passed off a recorded interaction as a live one, and the channel and anchor in question have done the right thing by apologizing — and with no yes-but qualifications that journalists are wont to use when they mess up, which is very creditable — but the larger issue is that most journalists and editors in this country are pretty careless about the correct attribution of quotes.

Mint editor R. Sukumar explains the purpose of proper attribution: "Quote... unquote". A must-read for media students... and for journalists.

I'm halfway through "Lucknow Boy", and I find it fascinating

If you want to understand journalism as it is practised in India today, its joys and its pitfalls, I can recommend no better book than this one:

  • Read exclusive extracts from Lucknow Boy in the latest issue of Outlook: "Close encounters".
  • I bought Lucknow Boy for my students last week; I'll place the copy in the Commits library after I finish reading it.
  • If you want to read a review of Lucknow Boy, here's the best one: "Vinod Mehta, Unedited" (The Hindu, December 4). 
UPDATE (March 11, 2013): A book Vinod Mehta had written in 1978, The Sanjay Story, has just been reissued by HarperCollins India. Mehta was interviewed by Mint last week in connection with the book. Read the one-on-one here: "Politicians and journalists should never be friends".

Monday, November 14, 2011

What it means to be a TV news reporter-2

SUSHMITA CHATTERJEE
Commits alumna SUSHMITA CHATTERJEE (Class of 2008), who was the Aaj Tak/Headlines Today correspondent in Bangalore, discusses some crucial aspects of television news reporting: 

Well, my junior Neha Mehta has already given you all a good idea of what it means to be a TV news reporter. While she has covered most of the tougher aspects of television reporting, I thought of sharing some personal tips that I learnt as a reporter with Aaj Tak/Headlines Today.

Yes, TV reporting is tough, but I sincerely believe if you’re passionate about it, you will love it. I most certainly did!

Okay, so you are passionate and you would love to do stories that can change someone’s life. What next? You have to keep some crucial aspects in mind if you are planning to become a TV news reporter. Here are a few pointers.

1. YOUR STORY IS YOUR BABY TAKE RESPONSIBILITY FOR IT
“Wow! I have the power to do things that my other friends can’t!” “I have access to places where no one else can think of entering!”

When you are new to TV news reporting, these are some of the thoughts that can cross your mind. But remember, however clichéd it might sound, with power comes great responsibility. Also remember that what you say on screen as a reporter does hold great importance. Your story might change the lives of many, but if it is portrayed wrongly it can not only ruin your channel’s reputation, it can also put your career in jeopardy.

So, treat your story as your own baby. Research your idea thoroughly. Find out all possible angles for your story, figure out whom it can impact, and, if possible, speak to all of them. After you have collated all your information, fight for your story to go on air. Do not let anyone scrap it from the channel’s run-down if you know you have the content to back your story.

2. PITCH FOR STORY IDEAS THAT WOULD INTEREST YOU
When planning your story, think of yourself as a viewer. Would the topic interest you? If it doesn’t then most likely it will not impact your viewers either. Remember that your story should appeal to you first! Read through newspapers, journals, magazines, watch other television news channels, look through public data and crime reports to find a peg that grabs your attention. And then weave your story around it.

SUSHMITA CHATTERJEE IN ACTION FOR HEADLINES TODAY.

3. BE NOSY, BE THICK-SKINNED
When I say this, I don’t mean it in a negative way. During my career as a TV reporter, I realised being nosy was one of the most important qualities you need to acquire. To give you an example: I got a half-hour special story ‘Boy Chained by Family’ by talking to a friend who went shopping and saw this boy in one of the shops. Remember, you can get your story from the most unexpected person just by talking with them.

Poking into other people’s lives comes in handy for TV news reporters at times :-). Ask questions! Sometimes you might get bad-mouthed for asking questions people term as ‘stupid’. But as Ramesh Sir says, No question is stupid. As a TV news reporter, you always need to keep these golden words in mind. That’s what I mean when I say be thick-skinned, do things that will impact the end-result: YOUR STORY!

4. KNOW WHEN TO STOP WHILE TAKING SOUND BITES
It is difficult, but you have to learn to do it. A lot of times you will meet people who can go on talking, though it might not add any value to your story. You, as the reporter, should know when to stop them after you have got your desired sound bite without making it evident. The best way is to tell interviewees in the beginning about the story line and discuss the contents of the sound bite with them.

But there could be cases where some people reveal a lot of details while they are talking. If you expect such a thing, do not stop them. The best way is to reduce the duration of each sound bite by asking questions in between. This would make the task of selecting crucial sound bites easier for you.

SUSHMITA CHATTERJEE, ALONG WITH OTHER ALUMNI, WAS AT COMMITS EARLIER THIS YEAR TO JUDGE THE SECOND SEMESTER TELEVISION NEWS BULLETINS.

5. MAINTAIN CORDIAL RELATIONS WITH
REPORTERS FROM REGIONAL CHANNELS
Regional channel reporters can be a great source of information. I say this out of experience. If you are working for a national news network, always remember that a regional news reporter would have much more access to different areas as compared with you, often because of the sheer fact that they are more in number. Regional channels have specific reporters for each beat, but since you are a national news reporter you focus on three to four different stories in a day. Hence, maintaining cordial relations with regional news reporters will help you get to know some stories which might make it to the national network, too.

6. DON’T FORGET TO FOLLOW-UP ON YOUR OWN STORIES
This is what most people forget to do. When you do a story and see it on air, don’t just forget about it right after. Every story you do can give you a new perspective a few months down the line. It can throw up another new angle. Hence, following up on stories is very important to keep your story ideas flowing.

7. STAY HEALTHY!
You might not get this tip from any book on journalism. But this is very important! Yes, as a reporter you might never get a chance to eat on time because of the numerous assignments you will be working on! But try carrying your food along, or at least something to munch on, be it biscuits or bananas. Only if you are healthy will you have the strength to run behind your stories!

These were just a few of the things that might make your dream of becoming a TV news reporter easier. I enjoyed my stint with television for two years. And I hope a few of these tips will help you carve a better future too. It’s absolutely true that the feeling of seeing your story on air after a hard day’s work is worth all your effort. All the best!
  • Sushmita Chatterjee now works as an Instructional Design Analyst for Accenture's Content Development Centre in Bangalore.
  • Want to know how to have a successful internship at a TV news channel? Read this post.

Sunday, November 13, 2011

A tribute to an amazing photo editor

The editor of National Geographic has written an appreciation of the magazine's former photo editor about whom he says, "I would not be Editor in Chief of this magazine if I had not worked with him."

Writing in a recent issue, Chris Johns pays handsome tribute to David Arnold who died a few months ago:

DAVID ARNOLD TRAVELLED TO ALASKA FOR A STORY IN OCTOBER 1977.
Photo editors are the behind-the-scenes heroes of a photographer’s work. The editor sees every single frame and picks up on every mistake and missed opportunity. Then he or she uses everything at hand to correct, coach, and inspire.

David L. Arnold was the best of the best. He was not easy to please, but I trusted his judgment, even when his criticism was tough to hear. When he told me I’d made a memorable photograph, I trusted that too.

Arnold had retired from the magazine in 1994 after 27 years of inspiring photographers. But his spirit, writes Johns, can still be seen and felt:

He was a role model for Kathy Moran, who photo edited this month’s story on the Great Barrier Reef. “I learned from David to be honest with photographers at all cost,” she says. “I learned that to edit a story you need to know the subject thoroughly. David always did his homework. He had a Ph.D. in every story he worked on.”

Read the tribute in its entirety here.
  • Photo courtesy: National Geographic.
***

PHOTOGRAPHING SUPERCLIMBERS
In the same issue of the magazine (May 2011), there are some incredible pictures (and a fascinating story) of a new generation of superclimbers. Look at this cover shot:


How did photographer Jimmy Chin manage to capture this extraordinary scene and many more? The biggest challenge of this assignment, writes Chin in the magazine, was in the planning. From figuring out how to get to a spot in the middle of Half Dome and what equipment was needed to get there, to carrying multiple loads of gear to the top of El Capitan, the preparation for one picture often took several days and many hands.

Go behind the scenes with Chin in this video and see what it truly takes to make photographs of people constantly living on the edge.