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Tuesday, September 7, 2010

"If you love what you do, is it 'work'?"


For a few years now I have been posing this question to all our new students: "If you love what you do, is it 'work'?" And I have been giving them my own example: I get to do what I love — at Commits, at home, even at the gym — because I love what I do. And I try to enthuse Commitscions into feeling the same way about their assignments, their projects, their "work".

However, I guess I am not very articulate on the subject (my wife says I am the worst "communicator" she has met), so I think I have had mixed results trying to convince our students to think like I do. That is why I was so gratified when I read this feature by H.K. Shivdasani in the DNA of September 1 (Page 7): "Work-life balance is humbug".

This is the gist of the article: "If your work is your passion then you won't find the need to strike a work-life balance because you'll enjoy every moment of it."

You took the words out of my mouth, Mr Shivdasani, and I can't tell you how grateful I am.

Here are some excerpts that will, I think, inspire others to believe in our credo:

Melody queen Lata Mangeshkar would practise for hours as a teenager, and she has continued to enjoy her mammoth practice sessions every single day of her life. Sachin Tendulkar, even as a school kid, loved batting practice, hitting balls against a wall well past midnight.

Think of Zakir Hussain, Bismillah Khan, Michael Jackson, or an Olympic winner of your choice. All of them have one thing in common: they never had 'working hours'. And that's because they enjoyed their work so much that no other activity was as much 'fun'. They never knew or needed to practise 'work-life balance'.

And here are other relevant excerpts:

I had said that I'd offer one formula to achieve all different life goals. We discussed success. But what about happiness?

Well, success and happiness go together. Is happiness different from doing something that's fun, gives you joy, and satisfies your needs?

What about someone who wants to give something back to society? You can only give what you have in abundance, and in the field in which you are a master — to give, you must first achieve a lot.

Please read the full article and see how you can apply these principles to your life.
  • Shagorika Easwar, editor of Desi News and CanadaBound Immigrant, comments: I couldn't agree more. That is what we have also always told our children. To find a career in a field they are passionate about, not one that is 'in' or 'hot' or because it pays the most. That because we so love what we do, it's not like work at all.

    It's not a grind when you work long hours or without a break. Take today, for instance. I'd started out thinking I'd catch up on some reading (Arrival City by Doug Saunders) and watch Peepli Live and take an afternoon nap. Well, guess what. A man from Kolkata who is cycling around the world and was supposed to get into town next week got in a few days early — today. Since he is here only for a day-and-a-half, there went my lazy Saturday.

    But I had such fun talking to him that it didn't seem like work. 
  • Here's a telling quote from music composer Gurukiran in a chat with ad guru and film-maker R. Balki in the October 24 issue of DNA (After Hrs): "I love music and my work. So, in that sense, my work is my biggest time pass. If you are to ask me, if you're doing what you love, then there is no reason for you to look outside work for recreation."
  • And here's Vinita Bali, CEO and MD of Britannia Industries, echoing the sentiments expressed by H.K. Shivdasani in DNA. "Somehow people who talk of this [work-life] balance make work sound like something you have to do," Bali writes in the November 19 issue of Forbes India in an article headlined People make too much of work-life balance. "There are aspects of work I may not enjoy or like. But by and large I like what I do, I like working, I like the stuff we do. It also enables me to enjoy what people call 'not work'."
  • "Love what you do to stay motivated" is also the credo of Richard Branson, the founder of the Virgin Group. Read his Mint column on motivation here.
UPDATE (May 2, 2013): I have just discovered on LinkedIn this lovely post by Dharmesh Shah, founder and CTO at HubSpot, a marketing software company based in the U.S.: "14 Telling Signs You Love Your Job".

Why writing should be about "you"

As in, "you" the reader.

If you're a journalist, you can do a good job only by putting yourself in the shoes of the readers (or viewers). What do readers want to know? How will this information help them? Why should they read this story? How can I write so that my readers are engaged, entertained, and enlightened?

This principle, and these questions, apply even if you're not a journalist, but writing is part of what you do.

In a recent column in Mint, V.R. Narayanaswami elaborated on this topic by asking similar questions:

The writer has these questions in mind: Who are my readers? How did this transaction begin? What do they expect to gain from it? In other words, what’s in it for them? What questions will they want to raise? Audience awareness, as it is called, is one of the keys to successful communication.

Narayanaswami, a former professor of English, calls his approach the "you-attitude in writing". He says the you-attitude recognises that communication takes place between real persons, not between robots.

The language, therefore, is personal, simple and direct. It is free from highfalutin clichés. It restricts the use of the passive voice which tends to distance the reader from the writer.

The column also gives helpful advice on how to tailor the content of your message to your reader. Read the article in its entirety here: "The you-attitude in writing".

Sunday, September 5, 2010

The vexed issue of "private treaties"

Should a media company disclose to readers of its newspapers its interest — in this case an ownership stake — in companies that are regularly featured on its news pages?

Are media companies taking enough steps to insulate their news and opinion writing from growing business interests of the firm itself?

And in a market where newspapers are significantly subsidised by advertisers, does it matter whether such conflicts of interests are divulged or not to readers who have been reluctant to pay for what it costs to produce a daily newspaper?

Mint posed these questions earlier this year in an article on the issue of private treaties. And last month it carried a report on a move by Sebi, the capital market regulator, to make private treaty deals more transparent (Page 12: "Sebi seeks more transparency, orders media firms to declare stakes in other companies").

Reading both these articles will give you a good idea of the stakes involved here for both journalists and the reading public.

What do you intend to do if you are a journalist?

And what do you have to say about the issue as a reader?

The inviolable line between news and advertising at Mint

In this era of paid news, and Medianet, and private treaties, how refreshing and comforting to read this note from the editor on the front page of Mint (Friday, September 3):

Note to readers

Dear Reader,

From time to time, you will see a page or a feature in Mint clearly labelled as Media Marketing Initiative. Such content is entirely generated by an advertiser or Mint's marketing department on behalf of an advertiser, and does not involve any editorial staff.

Such pages/features also have a different font and style to help you identify that they are not part of Mint's editorial content. As clearly stated in Mint's journalistic Code of Conduct, available on our website www.livemint.com, there is an inviolable line between news and advertising at Mint. We thought it would be useful for us to reiterate this to you.

As always, feel free to contact us at feedback@livemint.com

R. Sukumar
Editor

Here are just a few of the many pertinent points in Mint's Code of Conduct:

In the 21st century, ... news is transmitted in more ways than ever before in print, on the air and on the Web, with words, images, graphics, sounds and video. But always and in all media, we insist on the highest standards of integrity and ethical behavior when we gather and deliver the news.
  • That means we abhor inaccuracies, carelessness, bias or distortions. It means we will not knowingly introduce false information into material intended for publication or broadcast; nor will we alter photo or image content. Quotations must be accurate, and precise.
  • It means we always strive to identify all the sources of our information, shielding them with anonymity only when they insist upon it and when they provide vital information not opinion or speculation; when there is no other way to obtain that information; and when we know the source is knowledgeable and reliable.
  • It means we don't plagiarize.
  • It means we avoid behavior or activities that create a conflict of interest and compromise our ability to report the news fairly and accurately, uninfluenced by any person or action.
  • It means we don't misidentify or misrepresent ourselves to get a story. When we seek an interview, we identify ourselves as Mint journalists.
  • It means we don’t pay newsmakers for interviews, to take their photographs or to film or record them.
  • It means we must be fair. Whenever we portray someone in a negative light, we must make a real effort to obtain a response from that person. When mistakes are made, they must be corrected fully, quickly and ungrudgingly.
  • And ultimately, it means it is the responsibility of every one of us to ensure that these standards are upheld. Any time a question is raised about any aspect of our work, it should be taken seriously.
There's so much here to admire and learn from.

    Monday, August 30, 2010

    The king of the sting

    That would be Mazher Mahmood whose latest expose has blown the lid off the so-called "spot-fixing" scandal involving Pakistan's cricketers. Who is Mazher Mahmmod? There's a bio on Wikipedia, the most interesting fact in it being the enigmatic nature of the man on account of his job profile:

    Mahmood works secretively, rarely going into the News International offices. Written into Mahmood's contract is a clause stating that his photograph will never be published in the newspaper. If he features in photos that accompany his stories, his face is always concealed and a silhouette is used next to his byline.

    And here's another interesting tidbit from that bio:

    News Of The World claims he has brought 234 criminals to justice. He often poses as a sheikh in order to gain his target's trust, and is also known as the "Fake sheikh." In September 2008, he wrote a book titled Confessions of a Fake Sheik: The King Of The Sting Reveals All, published by Harper Collins.

    Wouldn't we just love to get hold of a copy of that book? We would get to learn how an undercover reporter gets information that translates into a worldwide scoop. We would also get an insight into an aspect of journalism — sting operations — that, in the wrong hands, can have many unpleasant ramifications.

    In the meantime, we can only watch this particular sting operation unfold before our eyes (check out the four-minute video) and marvel at the chutzpah of the reporter and the advances in technology that made it possible for News of the World to make headlines around the world this week.

    Friday, August 27, 2010

    6 money mistakes to avoid when you've just started working

    Today's Mint has a very helpful piece by Harshada Karnik for youngsters who are into their first job. That first cheque may give you a high, she says, but before blowing it up, you should take a look at what a small part of it can earn in the long run. And then she lists the mistakes many youngsters make when it comes to financial planning:
    • Mistake 1: Don't really know where I spend
    • Mistake 2: I saw, I liked, I shopped
    • Mistake 3: I live on plastic
    • Mistake 4: Not now, maybe later
    • Mistake 5: I like risks and adventure
    • Mistake 6: My uncle has it, I'll also buy one; it'll save my tax, too
    If you are making all or any of these mistakes, you need to read this: "Into your first job? 6 mistakes to avoid"

    Thursday, August 26, 2010

    Sloppy subbing/house style

    1. DNA (Bangalore), August 26
    • Page 12: Pullout quote in first editorial
    Vedanta has got its just desserts, but we need greater transparency in rules

    That should be "just deserts": (From Dictionary.com) A deserved punishment or reward, as in He got his just deserts when Mary jilted him. This idiom employs desert in the sense of "what one deserves," a usage dating from the 1300s but obsolete except in this expression.

    (We all know what "dessert" means.)
    • Page 17: Headline
    Mail on Flintoff auction raises a storm

    That should be "email" or "e-mail", depending on house style. Why do so many of us, including journalists who should know better, write (or say) mail when it should be email?

    In the news report below that headline, we read "e-mails" in some paragraphs and "mails" in other paragraphs. It's so confusing for readers.

    2. The Times of India (Bangalore), August 26
    • Page 1: Headline
    INDIA SETS UP TITLE CLASH WITH SL

    Here India is apparently a singular noun. Now go to the fourth paragraph of the match report on Page 23:

    Now India have a chance to gloss over their weak links and get their hands on the trophy if they can contrive to run through the Lankans next.

    Here India becomes a plural noun. So what is the house style?

    Most newspapers allow collective nouns such as the cricket or football teams to be treated as plural subjects to make for ease of reading. For example: India have reached the final. To my knowledge, The Hindu is the only mainstream Indian newspaper that persists in treating, say, cricket or football teams as a singular subject. That is the newspaper's house style. But for The Times to treat India as singular and plural on different pages in the same issue is perhaps an indication that house style is no longer as sacrosanct as it used to be.

    3. Open, August 20
    • Page 41: Fifth paragraph
    Before the channel began operating, a former bureau chief says, there was an unofficial list of dos and don’ts for reporters to follow. He recalls an unstated rule: “‘We will not do byte reporting’ …aisa hi kuch thha  (it was something like that).” The place became a haven for journalists, but it struggled to maintain its ideals. Slowly, quietly, the bureau head believes, the rules disappeared.

    Byte? Here's a dictionary definition of byte: "adjacent bits, usually eight, processed by a computer as a unit". So clearly it is a computer term.

    Now here's the definition of sound bite: "a brief, striking remark or statement excerpted from an audiotape or videotape for insertion in a broadcast news story".

    So Open should have used "bite reporting" in that sentence, not "byte reporting".

    In Mint Lounge on May 15, a caption on Page 15 read:

    Byte-hungry: Indian news channels were criticized for the way they covered the 26/11 terror attacks

    But Open and Mint are not the only culprits. For some reason, universally, we will see a reference to "byte" when what is meant is "bite" or "sound bite". Even television journalists are not immune to this disease. A few months ago I sent an email to Rajdeep Sardesai about this and he replied, "It should be sound bite. But you are right, several of us, myself included, use sound byte. Am not sure why."

    Wednesday, August 25, 2010

    A new kind of brand manager

    STEVE STOUTE
    Steve Stoute, according to Time, has changed the way companies look at branding.

    "Brands don't often speak to young people in a way that is representative of them," says Stoute. "What I do is contemporize a brand." But, he says, "I don't take the brand away from what it stands for. I don't change who they are in order to appeal to the next generation."

    Read the full article by Stacy Perman: "Where Shop Meets Hip-Hop".
    • Photo courtesy: Time

    How do you stand out from competition?

    Will you send a shoe to your prospective employer with the message, "I want to get my foot in the door"?

    Read this helpful little feature by Peralte C. Paul in Mint (reproduced from the New York Times) to learn what candidates are doing in the US to impress their potential bosses: "Do you stand out in a job market?"

    Thursday, August 19, 2010

    "The Afternoon Despatch & Courier", the newspaper closest to my heart

    The newspaper I helped to launch in Bombay in March 1985 is still the closest one to my heart, though I enjoyed my time with Mid Day, Bombay (where I began my career); Khaleej Times, Dubai (where I launched special sections and where I first learnt to work with computers); and CIO magazine, Bangalore (I helped to launch this magazine in India for TMG in 1999. TMG also ran a national technology channel for which I was a news anchor for some time and also a chat show host).

    BEHRAM CONTRACTOR
    I CONSIDER MYSELF privileged to have been given the opportunity to work with the brilliantly talented team, led by Behram "Busybee" Contractor, that launched The Afternoon Despatch & Courier on March 25, 1985. At the time it was Bombay's fourth evening paper, and our competitors were the formidable Mid Day (which we had quit to start a newspaper "owned" by journalists), The Evening News of India, from the Times of India stable, and Free Press Bulletin, owned by the Free Press Journal group.

    I remember being asked by a good friend who was concerned about my future: "What kind of research have you people done? Have you carried out any surveys? Is there room in Bombay for one more eveninger?"

    We had all left Mid Day sometime in January. And we were planning to launch The Afternoon a few weeks later, in March.

    Did we have time for surveys? No.

    But what we had going for us was belief. The belief that we had a lot going for us.

    What we had going for us was gut instinct. Not for a moment did any of us think that it couldn't be done.

    What we had going for us was confidence. We knew we were good at what we were doing.

    Above all, what we had going for us was an editor all Bombay loved and respected, and 30 or 40 people — from office assistants to experienced journalists — who believed in the idea of a newspaper that would be run without any interference from "owners".

    Sure, there were problems on the way, mainly financial, but all of us stuck to our task. And not too long after it was launched, The Afternoon became the city's No. 2 newspaper because both Evening News and Free Press Bulletin, unable to stand the competition, closed down.


    Twenty-five years on, The Afternoon and Mid Day (the latter now owned by the Dainik Jagran group) are still the only English evening newspapers in Mumbai. The Afternoon, now led by the redoubtable Carol Andrade, is back on its feet after a particularly troubling phase and it continues to make its presence felt. And afternoondc.in is a great example of how the sensibilities, tastes, and needs of readers can be incorporated into a newspaper website.

    Five months ago, on March 25, The Afternoon's 25th anniversary, I was thinking back to those frenetic early days. So guys, this one is for you: Behram Contractor, Mr Kanangi, Carol Andrade, Shashi Jadhav, Mark Manuel, Archie D'Cruz, Sabbas Joseph, Leo Manickam, Suresh Baliga, Mobin Pandit, Sharad Kotnis, Glen D'Souza, Anthony D'Silva, Arvind Kulkarni, Tara Patel, Menka Shivdasani, Conrad Prabhu, Anthony Azavedo, Jerry D'Souza, Dinshaw Dotivala, Mario Miranda, E.P. Vijaykumar, P.S. Rajan, Elias Hendricks, Prabhu, Jadhav, Ramdas, Vasant, Hari, Prashant, and many others who made such vital contributions to our great newspaper experiment. Salud!
    • Read Outlook editor-in-chief Vinod Mehta's tribute to Behram Contractor: "My friend Behram".
    • Read Carol Andrade's take on faith in Open magazine: "My Kinda God". 
      PAPER VIEW: One of my best friends, Sunil Maurya, and his daughter, Ankita, are engrossed in reading The Afternoon. This picture was taken sometime in the Eighties in the Mumbai suburb of Borivli, where Sunil lived before he and his family moved to the US. I am indebted to Ankita for giving me permission to use this photograph, which I discovered recently on her Facebook timeline.

    UPDATE (June 21, 2013): Commitscion Natasha Rego (Class of 2014) lived up to my expectations (and perhaps exceeded hers) when she filed this brilliant story for The Afternoon: 10/10 for a newspaper story written by an intern from Commits.