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Tuesday, June 29, 2010

Apologising to readers

Journalists can make mistakes. They are not infallible. And when mistakes are made that are considered serious by newspapers, a correction is mandatory.

Here is Mint's policy on corrections and clarifications:
Mint welcomes comments, suggestions or complaints about errors.

Readers can alert the newsroom to any errors in the paper by emailing us, with your full name and address, to feedback@livemint.com.

It is our policy to promptly respond to all complaints.

Readers dissatisfied with the response or concerned about Mint’s journalistic integrity may write directly to the editor by sending an email to asktheeditor@ livemint.com

Mint’s journalistic Code of Conduct that governs our newsroom is available at www.livemint.com
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And here is the Corrections & Clarifications box from Mint's June 26 issue:



A FRONT PAGE APOLOGY IN ToI
Click here and go to the anchor item on Page 1 of the Sunday Times (Bangalore) e-paper of June 27.

THE FRONT PAGE APOLOGY IN THE TIMES OF INDIA, BANGALORE EDITION.

THE HINDU'S POLICY
It is the policy of The Hindu to correct significant errors as soon as possible. Please specify the edition (place of publication), date and page.

The Readers' Editor's office can be contacted by Telephone: +91-44-28418297/28576300 (11 a.m. to 5 p.m., Monday to Friday);

Fax: +91-44-28552963;

E-mail: readerseditor@thehindu.co.in

Mail: Readers' Editor, The Hindu, Kasturi Buildings, 859 & 860 Anna Salai, Chennai 600 002, India.

All communication must carry the full postal address and telephone number.

No personal visits.

The Terms of Reference for the Readers' Editor are on www.thehindu.com.

And here are the corrections published on The Hindu's Op-Ed page of June 29:
Corrections and Clarifications

An entry in a graphic “Women at the helm” (“International” page, June 26, 2010) said “Philippines — Gloria Arroyo, President; Since 2004”, leading to a query. Ms. Arroyo is still the President. On June 9, 2010, the Congress of the Philippines proclaimed Benigno S. Aquino III as the President-elect of the Philippines. He will take the oath of office on June 30, 2010 as the fifteenth President of the Philippines, succeeding Gloria Macapagal-Arroyo.

Abdolmalek Rigi was 31 years old. The second paragraph of “Behind Rigi's hanging” (Editorial, June 24, 2010) said he was 26.

The heading of a report “Worst has passed: UAE ruler” (“International) page, June 27, 2010) should have said “... Dubai ruler”. Sheikh Mohammed bin Rashid al-Maktoum, who made the statement, is the Prime Minister of the UAE and the Ruler of Dubai, which is one of the seven Emirates.

The heading of a PTI report (June 27, 2010) was “Man shot at by kin of girl he was to wed”. It should have been “Man shot at by wife's kin”, as mentioned in the text.

The UID is a 16-digit number, and not a 12-digit one as mentioned in the first paragraph of a report “LIC to act as registrar for UID project” (“Business” page, June 10, 2010).

UPDATE (April 11, 2012): An apology to readers, Economist-style CORRECTION: In our piece on California water last week, we claimed that a softball is four times the diameter of a tennis ball. In fact, it is only 50% bigger. Time we got out of our armchairs. The Economist, April 7th-13th, 2012

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